We may collect, view, and save the following data
Data that the user provide
(1) The user's nickname and other text information sent from the "Music Request" form in the app.
(2) App user reviews and comments on the Apple Store or the Google Play.
Statistical, anonymous data collected by us
(1) Number of active users
(2) Total play time and number of clicks /trial listening /downloads
(3) Words used by the user in music search and their frequency
We may use the above anonymous data for the following purposes.
(1) Development and improvement of the app
(2) Development of new programs and services
(3) User experience improvement
(4) Customer support and improvement
(5) Request acceptance and satisfaction survey
(6) Statistics, analysis of usage situation
(7) Incentive return to music program producers
※We do not use the data except the purposes mentioned above. Also, we will not contact the user for sales purpose in any way.
Scope of application of this policy
The app may include hyperlinks to third-party websites. We have no control over and are not responsible for, the privacy policies and practices of these third parties.
We may update this policy without notices. The user is obliged to check this page occasionally. We may notify the user of significant changes to this policy.
We refuse to receive any personal information including but not limited to name, address, contact information via the "Music Request" form in the app. If we received the personal information, we would immediately delete the data. Therefore, we may not be able to meet the user’s request for information disclosure.
The following is related to the handling of personal information of the user which our server may temporarily store.
"Personal information" means any information that can directly or indirectly identify the person to whom such information pertains.
Delete personal information
We will not store the user's personal information beyond the scope specified by this policy. The user may request us to delete personal information that we have stored without just cause.
Personal information manager
The information manager is us. For inquiries concerning the protection of personal information, please contact the following.
Parkside Kawai Building 5-11-1 Nishitenma Kitaku Osaka 5300047
We are a registered corporation in Japan [registration number: 6120001068325].
The above is the address of the registered location of our office.
Disclosure of the user’s data
We may disclose the user's data when;
(a) the user's consent is given in advance.
(b) a request is made on decisions, orders or statutes of the courts, public prosecutor's office, police, or tax office.
(d) deemed necessary for protecting the rights, property, services, etc., of the third party or us.
(e) we sell, transfer, relocate, or consolidate an organization, merger, part of its business or asset.
Providing the user's data to others
(1) App development company
(2) Auditing service company
(3) Infrastructure and network supply company
(4) IT consultants, accountants, lawyers, and other advisors/experts
(5) System maintenance/web analysis provider
(6) Insurance company
Handling of personal information of external business partners
We oblige the contractors and others to comply with related laws and regulations and strive to handle personal information that takes into consideration the privacy of the user.
The user located within the European Economic Area (EEA)
EU General Data Protection Rules
Right to file a complaint
The user residing within the European Economic Area (EEA) has the right to file complaints against the supervisory authorities on our handling of data. We ask the user to contact us in advance so that we can respond to the claims before supervisory authorities.
Right to appeal